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EasyAlgerie

eSIM help centre

All your Algeria eSIM questions answered.

Straightforward answers about the number, calls, texts, plan choice, compatibility, installation and common connection issues.

27

detailed answers

5

practical topics

Reviewed guidance for purchasing, installing and using a travel eSIM.

01

Before purchasing

Compatibility, plan contents and choosing an offer.

What is a travel eSIM for Algeria?

An eSIM is a digital SIM profile installed on a compatible phone. It lets you use a mobile-data plan in Algeria without replacing your physical SIM card.

How can I check whether my phone supports eSIM?

Open the SIM or mobile-data settings and look for “Add eSIM”. Support can vary by model, sales region and the network provider that sold the phone.

Are regular calls and text messages included?

Selected plans include a new phone number, call minutes and texts. They are clearly marked on the page. Other plans are data only.

Which plan should I choose for Algeria?

For messaging and maps, 1–3 GB may be enough. For social media, video or regular use, choose 5–20 GB. Unlimited-plan conditions vary: some run at 512 Kbps from activation. Check the conditions shown for each plan.

Can I use 5G with the Algeria eSIM?

Yes. Mobilis 5G can be available when your phone supports it and 5G coverage is present at your location. Your phone may automatically switch to another mobile network depending on local coverage.

02

Installation and activation

Steps to take before departure and once in Algeria.

When should I install my eSIM?

Install it before departure while you have stable Wi-Fi. Select it as your mobile-data line when you arrive.

How do I install the eSIM with its QR code?

In the SIM or mobile-data settings, choose “Add eSIM”, scan the QR code and follow the on-screen instructions. Keep the code private.

Do I need to enable data roaming?

It may be required for a travel eSIM. Enable roaming on the eSIM only and make sure your main SIM is not selected for data if you want to avoid roaming charges.

Can I keep my usual SIM active?

Yes, on Dual SIM devices. Keep your main SIM for calls and texts and use the EasyAlgerie eSIM for mobile data.

03

Using and troubleshooting

Connection, usage and first checks if something goes wrong.

Can I share my eSIM connection?

Tethering depends on the plan and phone. When allowed, enable Personal Hotspot on the eSIM line in the network settings.

What if the internet does not work after installation?

Check that the eSIM is enabled and selected for data, enable its roaming and turn flight mode on for ten seconds. Restart the phone if needed.

Do I need to configure an APN?

Configuration is normally automatic. If an APN is required, use only the value shown in your eSIM information.

Can I delete and reinstall my eSIM?

Do not delete the eSIM for troubleshooting. Some profiles or QR codes can only be installed once. Contact support first.

04

Order and tracking

Guest checkout, profile delivery and personal order access.

When will I receive my eSIM?

Generation starts after payment confirmation. Once ready, the QR code, personal link and installation details are sent to the email address entered at checkout.

Where can I find my QR code and activation code?

Open the personal link sent by email to view the QR code, activation code, installation details and status. No EasyAlgerie account is required.

Does the validity start when I buy?

The start of the validity period depends on the plan conditions. Check the information shown with your profile and avoid activating it too early.

How can I get help?

Prepare the exact phone model, iOS or Android version, eSIM identifier and a screenshot of the network settings. This helps diagnosis.

05

Phone number, calls and texts

Number assignment, line usage and important limitations.

Does the Algeria eSIM include a real phone number?

Plans labelled “with a number” include a new phone number assigned after the eSIM is created. Data-only plans do not provide a number.

Will the provided number always start with +213?

No. “Algeria eSIM” means the plan can be used in Algeria; it does not guarantee an Algerian country code. The exact number and code appear after creation.

When can I see my new number?

The number appears under “My eSIMs” once payment is confirmed and the eSIM profile has been generated.

How do I make a call with the eSIM line?

Open the Phone app, select the eSIM line before dialling and call within the minute allowance and supported destinations of the plan.

How do I send a text from the eSIM?

Choose the eSIM line as the sending line in the Messages app. Each sent text is deducted from the allowance shown with the plan.

Can I receive verification codes by text?

Standard texts may work, but banks, platforms and other services decide which number types they accept. A verification code is therefore not guaranteed.

Do I need to change my WhatsApp number?

No. WhatsApp can keep using your usual number while connecting through the eSIM mobile data. Only change it in the app if you truly want to.

Can I keep my usual SIM active?

Yes, if your phone supports Dual SIM. Select the eSIM for the required data, calls or texts and keep data roaming off on your main SIM.

What happens to the number when the plan ends?

The number and phone services are tied to the plan and its validity. Do not treat it as a permanent line beyond the displayed validity.

Why does a plan with a number cost more?

It adds a phone number, call minutes and texts to the data allowance. If you only need internet and messaging apps, a data plan is usually a better fit.

Phone number, calls and texts

Number assignment, line usage and important limitations.

Open guide

Check compatibility

Confirm that your iPhone or Android phone supports eSIM before ordering.

Open the guide

Install or troubleshoot

Follow the iPhone and Android steps, then check the settings if there is no connection.

Read the instructions

Everything clear?

Find the right plan for your trip.

Choose an eSIM