Bill guides
How to pay a Sonelgaz electricity or gas bill online
Sonelgaz guide: bill number, amount excluding stamp duty, EBB key, verified total, fees, available payment methods and confirmed receipt.
EasyAlgerie editorial team · Updated on
At a glance
To look up a Sonelgaz bill on EasyAlgerie, prepare its number, amount excluding stamp duty and EBB key. All three are checked together. You do not choose an arbitrary payment amount: the total comes from the bill recognised by the supplier.
Look up my billThe web payment form is currently in French. This guide remains available in your selected language.
What to have ready
- Bill number exactly as printed.
- Positive amount excluding stamp duty, in dinars; a decimal comma is accepted.
- EBB key printed on the same bill.
Understanding this bill
The amount excluding stamp duty is a verification field, not an estimate or the duty-inclusive total. Copy the fractional amount carefully and use the same bill for all three fields. After lookup, the confirmed bill amount and fees are displayed separately. Check different bills individually and do not mix their references.
A mistake to avoid
Entering the final total instead of the amount excluding stamp duty may prevent recognition. Check the EBB key and bill number together. A refusal does not prove that payment is required: first check whether the bill was already settled at an office or another website.
Step-by-step instructions
Select the correct issuer
Match the name and logo with the issuer on your bill. Have the references listed below ready and open the matching form. Do not submit an ADE water bill through the SEAAL or SEOR flow.
Find and review the bill
Copy the actual identifiers rather than guessing them. Lookup does not charge your card. Select the returned bill or payment notice and check its period when available. If nothing is returned, check the references and whether it has already been paid.
Check the total before paying
Provide an accessible email, choose an available payment method and review every fee and the charged currency. Accept the terms after checking the summary, then complete the verification requested by your bank or payment provider.
Track settlement
Keep your reference when returning from payment. Track settlement with the issuer and retrieve the receipt after confirmation. Closing a bank window proves neither failure nor success, so do not start another payment just because the return screen closed.
Payment methods, currencies and fees
Use only the payment methods actually offered at checkout. CIB and Edahabia use the Algerian dinar flow; international cards and PayPal allow payment in euros when available. Review the bill amount, supplier fees, service fees and final total separately, in the currency being charged. This guide does not guarantee a fixed price or a fee-free service.
Enter card details only on the payment provider’s secure page. Never post bank codes, passwords, full card numbers or private tracking links in public comments.
Confirmation and receipt
An accepted bank payment does not yet prove settlement with the issuer. Keep the reference and private tracking link. The settlement receipt is available after the supplier confirms success, not while the order is pending. If the outcome is uncertain, check the same order without paying again. If settlement definitively fails, follow the instructions for refunding the customer payment.
Frequently asked questions
Which references do I need?
Bill number exactly as printed. Positive amount excluding stamp duty, in dinars; a decimal comma is accepted. EBB key printed on the same bill.
What should I check for this issuer?
Entering the final total instead of the amount excluding stamp duty may prevent recognition. Check the EBB key and bill number together. A refusal does not prove that payment is required: first check whether the bill was already settled at an office or another website.
Can I pay from abroad?
Yes, when the service and payment method are available. Review the euro total for an international card or PayPal; CIB and Edahabia use the dinar flow. Your nationality does not override your card’s conditions.
My account was charged. Should I try again?
No. A bank charge and final bill settlement are separate statuses. Keep your reference, check tracking and contact support if needed before attempting another payment.
Is the receipt immediate and the service free of fees?
The receipt depends on supplier confirmation, with no guaranteed time here. Any fees and the final total are shown before approval. A payment notice or bank debit is not a final settlement receipt.
Sources and useful links
EasyAlgerie is an independent service, not the issuer’s official portal. These instructions describe EasyAlgerie; the official website may use a different procedure.